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Zachary_Stoughton6750
Participant
October 30, 2025
Question

Acrobat Reader Keeps Crashing on Windows/Mac

  • October 30, 2025
  • 1 reply
  • 178 views

I’m having an issue where Adobe Acrobat Reader keeps crashing on my system.
This happens when I try to open PDFs and sometimes even randomly while reading.

System Details:

  • Operating System: Windows/Mac (please advise if needed to specify exact version)

  • Acrobat Reader Version: Latest (auto-updates enabled)

What I’ve tried so far:

  • Restarting the system

  • Reinstalling Acrobat Reader

  • Clearing cache / temp files

  • Opening different PDF files

None of these have helped — the app still crashes frequently.

Is there a known fix for this?
Do I need to reset preferences or check compatibility settings?

Any suggestions or troubleshooting steps would be greatly appreciated Read More 

 

https://www.garibrath.com/en/acrobat-reader-keeps-crashing-on-windowsmac

 

 

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
October 31, 2025

@Zachary_Stoughton6750 Yes, I would reset Acrobat Preferences...actually that would be my first step before I re-install Acrobat. I would also 'disable the new Acrobat' if you haven't already. 


And if you still crashing, I would start in safe mode or at least disa-able all third-party plugins and see which one crashes the PDF — Although, does this happen to all the PDFs or just one (corrupted!?!) or was always crashing your system (recent update to OS)?

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