Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Acrobat Reader Keeps Crashing on Windows/Mac

New Here ,
Oct 30, 2025 Oct 30, 2025

I’m having an issue where Adobe Acrobat Reader keeps crashing on my system.
This happens when I try to open PDFs and sometimes even randomly while reading.

System Details:

  • Operating System: Windows/Mac (please advise if needed to specify exact version)

  • Acrobat Reader Version: Latest (auto-updates enabled)

What I’ve tried so far:

  • Restarting the system

  • Reinstalling Acrobat Reader

  • Clearing cache / temp files

  • Opening different PDF files

None of these have helped — the app still crashes frequently.

Is there a known fix for this?
Do I need to reset preferences or check compatibility settings?

Any suggestions or troubleshooting steps would be greatly appreciated Read More 

 

https://www.garibrath.com/en/acrobat-reader-keeps-crashing-on-windowsmac

 

 

TOPICS
Windows
132
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 30, 2025 Oct 30, 2025
LATEST

@Zachary_Stoughton6750 Yes, I would reset Acrobat Preferences...actually that would be my first step before I re-install Acrobat. I would also 'disable the new Acrobat' if you haven't already. 

creativeexplorer_0-1761870104460.png


And if you still crashing, I would start in safe mode or at least disa-able all third-party plugins and see which one crashes the PDF — Although, does this happen to all the PDFs or just one (corrupted!?!) or was always crashing your system (recent update to OS)?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines