Acrobat Reader slow opening PDF documents

Forum|Forum|10 years ago
November 24, 2015
15 replies
321267 views

Adobe Acrobat "DC" (detail below) takes a very long time to open each PDF file. After double-click on a PDF almost 30 seconds elapses before it opens. That's not right. The old reader worked fine. This "DC" version has trouble.

In addition, it provides an inferior way to save the document (a list of previously-used folders, or always "Documents" if I select "Choose a different folder". Why not remember the *last* different folder I chose? Annoying.

Can this be removed and replaced with the old reader?

Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe

Version: 9.0.0.2008061200

Creation Date: 2008/06/12

Creation Time: 02:25:18

Installed Acrobat: C:\Program Files\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe

Version: 15.9.20077.160923

Creation Date: 2015/10/23

Creation Time: 16:27:02

Locale: English (United States)

OS Name: Microsoft Windows 7

OS Version: 6.1.7601 Service Pack 1

Total Physical Memory: 3537396 KB

Total Virtual Memory: 2097024 KB

General troubleshooting

Correct answer abhissha

Hi Mark,

If Acrobat is taking longer to open PDF documents I will suggest you to clear temp folder.

To get classic file open or save dialog, try this:

Open Acrobat

Go to Edit > Preferences > General

Uncheck the option, Show online storage when opening files & Show online storage when saving files

Click OK

Thanks,

Abhishek

Show previous replies

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nitin1549

New Participant

It's so bad! I spend good money on my hardware and use reputable software so that I don't have to deal with these frustrations! I can't believe Adobe can't deal with PDFs properly... I honestly thought they're the ones who invented PDFs!

I tried deselecting protected view. I tried adding folders to priveliged locations. I tried dragging files directly into an opened Acrobat window. Nothing works... Adobe is not on form! the software is just rubbish! time to switch to a different brand.

J

janellew60447698

New Participant

None of the previous suggestions worked for me.

What I am doing now is have the acrobat software open, and drag the pdf files directly into the opened software. They open immediately!

L

LawUser

Participating Frequently

Don't you have to same the document first to drag it into Adobe? I just tried to drag a .pdf from an Outlook email into Adobt and you can't do it. If I have to save it first, then I might was well keep doing what we've been doing, Right Click and open with Nuance PDF (Kofax). Adobe lost us as a customer months ago over this Bug, which they've failed to address for at least the past year.

N

nonamenonamenonamenoname1

New Participant

Why is thia answer makred as the correct answer. I have the same issue and this option in preferences was unchecked already. It doesn't do a tiny bit of difference so why is it marked as the correct answer. Adobe, you should stop doing this marking answer as the correct answer when you can see many people saying that did not work for them.

L

Len Raphael

Participating Frequently

many many tech calls, AA reinstalls, registry tweaks etc, even overclocked PC, switched to third part file explorer. The delays I get are only when opening from any file explorer, MS or 3rd party. Awful.