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July 29, 2024
Question

Acrobat Reader unable to send by email

  • July 29, 2024
  • 2 replies
  • 387 views

After installing Office 365, I started using Outlook (new).

I've setup default app for email in Windows settings to be Outlook (new),

but Acrobat Reader still have go to application for send by email as old Outlook.

(You can see error im getting and my settings on attached images.)

 

 

 

 

Tried reinstalling Acrobat Reader but same problem.

Can I change default outook app for Acrobat Reader via regedit or something like that?

2 replies

JR Boulay
Community Expert
January 10, 2025

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
S_S
Community Manager
Community Manager
January 10, 2025

Hi @Jurica38866316ymdx,

 

Hope you are doing well. Thanks for writing in!

 

If you are still looking for a solution, you can go to Acrobat-> Menu-> Preferences-> Email Accounts-> click on Default Email Application (Outlook)-> click the button below saying "Make Default." 

This should allow you to launch Outlook.

 

I tried the same workflow, and it worked for me. But a catch here is, it launches the classic UI for Outlook and not the New UI. This might be something you can report to Microsoft about.


-Souvik