Acrobat Reader won't open some PDF's without compatibility mode

I have an Intel(R) Core(TM) i3-4170 CPU @ 3.70GHz 3.70 GH with Win 10 Home - OC Build 19044.1889 and Adobe Acrobat Reader DC Version 2022.002.20191.  Microsoft Office 2013. My Windows is fully updated. Some of my PDF's do not open: Error: To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html

For further support, go to www.adobe.com/support/products/acrreader.html

There is no update - I am on the latest version.  I have de-installed and re-installed.  I found a work around by running Adobe Acrobat Reader in Compatibility mode for Win 8 . . .  why does it need compatibility mode?  I sometimes have to first copy the problem PDF's to my desktop and try "pre-view" and "open with" before it works and it takes a long time to open.  I have noticed this pdf is sent with a Google Chrome icon, but when the pdf is forwarded to me, it just shows a normal Adobe icon.  I am guessing that pdf's created in Google Chrome portals is the problem?  I have installed:  Get the extension for "Flow from first read to finished PDFs with Adobe Acrobat for Chrome. Make edits, comment, compress files, and more. All from your browser.", but if I disable the compatibility mode, it does not open the pdf.  My colleage is on a new i7 and have also started experiencing the same problem.  Can Adobe Support solve the problem?