Add Signature Option Missing

[Sandy5CB9]

How do I add a new signature when the add signature option isn't showing?

When clicking on sign I can only use the existing previously saved 2 signatures.

How do I get the add signature button back?

[Serene_nature15C3 · Accepted solution]

Hi Sandy

Hope you are doing well and sorry for the trouble. As described you are unable to add new signature as its showing you the previously added 2 signatures.

From the description it looks like you want to add signature in the Fill and Sign tool, correct? If yes, you can add one signature and one initial in the Fill and sign tool. (Design behavior)

To add new signature you need to first remove the old signature/initial by clicking on the minus (-) sign and then add the new signature by clicking on the Plus (+) sign .

Please look at the help page https://helpx.adobe.com/in/reader/using/fill-and-sign.html#sign_and_initial_form for more information.

Hope this will help

Regards

Amal

[Sandy5CB9]

Thank you Amal. That does help.

Is there a way to add a "stamp" to documents (like adding a signature, but just a few lines of plain text, ideally with text formatted if possible)?

[Serene_nature15C3]

Hi there

We are sorry for the delay in response. The option to add stapms to PDF is avaialabe in Adobe Acrobat 2017, 2020 & DC. For more information and to know how please check the help page: https://helpx.adobe.com/in/acrobat/using/adding-stamp-pdf.html

Regards

Amal

[defaultvm801mou3a8p]

"If yes, you can add one signature and one initial in the Fill and sign tool. (Design behavior)"

Your design sucks. Remove this limitation or make it obvious to the user why the add signature option is hidden from them.

[vivavivalunaluna]

Thank you, Amal!! This problem has been confounding me for a year. Why Adobe doesn't just SAY this in that dialogue box or elsewhere obvious in the fill and sign feature is incredible. Anyway, I'm so glad to have found the answer here.

[Blake25266946z4ru]

Just wanted to add that I also wanted to add more signatures, as I need to sign on behalf of family members.  Will try out stamps, but could not figure out what was wrong that I couldn't add more buttons.  Would be helpful if you added a note to your documentation.

[Serene_nature15C3]

Hi there

Hope you are doing well and sorry for the trouble. It's a design behavior of the application. You may share your request with the engineering team here https://www.adobe.com/products/wishform.html

Regards

Amal

[Christian317662149tkh]

Previous Reader versions allowed multiple signatures to be stored. Why does Adobe reduce functionality and charge almost double for less functionality??!

Only one signature capability is a bug. Please restore the previous functionality!

[Serene_nature15C3]

Hi there

Hope you are doing well.

You can store one signature and one initial under the fill and sign tool. For more information, please check the help page https://helpx.adobe.com/acrobat/using/signing-pdfs.html

If its not working as expected, Try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

Let us know if you are referring to something else.

~Amal

[E. R.27277262cm4z]

Hi,

I cannot click the minus button next to the 2 existing signatures in order to create a new one. Please help. thanks

[Serene_nature15C3]

Hi @E. R.27277262cm4z 

We are sorry to hear that.

Please try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://community.adobe.com/t5/acrobat-discussions/how-to-reset-acrobat-preference-settings-to-defau...

You may also try to create a new test user profile with full admin rights in Win or enable the root account in MAC and try using the application there and check.

If it still doesn't work, please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer once and reinstall the application using the direct link

https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

Regards

Amal

[crystals63690669]

Why are you limiting how many signatures you can have? I can't even fathom why this fincutionality was removed. You ever think about people who maybe have more than one person using the machine at a time? Or how useful it is for adding a signature to all those stupid pdf's out there with every field available to fill out except the date for some reason? God forbid you have a functional type tool, but at least I could scrawl out a date to finish the form in thge past. Is this some sort of petty way to force more users to buy a subscription, just so they can get their own signature for friggin' Acrobat?

[Serene_nature15C3]

Hi there

This is the default application behavior. You may share your feedback to the engineering team using the link https://www.adobe.com/products/wishform.html

~Amal

[MICHAEL5DC2]

This is a stupid policy of limiting the number of signatures.