Adobe Acrobat 9 pro not opening due to microsoft runtime error?

Forum|Forum|6 years ago
October 12, 2019
3 replies
1777 views

see screen shot, and when i tried to reinstall, same thing, not working?

This topic has been closed for replies.

Correct answer assause

Acrobat 9 is not guaranteed to work on Windows 10.
The support itself is over, so let's stop using it.
It is recommended that you contract and install Acrobat DC.

Amal.

Community Manager

Hi There,

++ Adding on to the correct suggestion by assause

Adobe Acrobat 9 is an old application and the security patches, updates and new features are no longer available. For detailed information please refer to the help article - https://helpx.adobe.com/acrobat/kb/end-support-acrobat-8-reader.html

Regards,

Amal

AustralianFloraDesignsAuthor

Known Participant

I have determined the problem: Windows 10 update issue. Am on it.

AustralianFloraDesignsAuthor

Known Participant

Definitely a Windows update problem, since I downloaded the new 2019 Windows 10, all is working well. CS5 is working perfectly well on Windows 10 (minus quite a few photoshop extensions, which I’m a bit annoyed about because I tested it for them and it was working perfectly fine on CS5 / Windows 10, fine, but when they finished the product, they made it unavailable to me ( apparently incompatible) mean mean mean

assause

Correct answer

Community Expert

Acrobat 9 is not guaranteed to work on Windows 10.
The support itself is over, so let's stop using it.
It is recommended that you contract and install Acrobat DC.

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