Copy link to clipboard
Copied
- We have a user who called and reported the Download button at the top right in the Adobe Reader Chrome extension does not download the file that is open.
- I tried it and confirmed that a different file downloads and changing the Save As name has no effect.
- The destination is correct.
- The link at the bottom right that executes a direct download works like it should.
- This glitch survived a reboot.
- The user tells me it has worked until now.
- I am going to try to reinstall the extension presently.
- Windows 10 build 19042, Chrome (latest version), Adobe Acrobat Chrome extension
Does anybody have any idea what could cause this/how to fix this?
Copy link to clipboard
Copied
Removing and reinstalling the Adobe Acrobat extension had no effect.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now