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Adobe Acrobat DC Automatic Updates using too much bandwidth

Guest
Feb 23, 2017 Feb 23, 2017

Our organization is limited on bandwidth to each of our locations, and Adobe Acrobat DC updates keep automatically downloading and installing at all locations and severely choking our bandwidth. The research I've done shows that there might not be a solution available immediately, but is there any options for us other than going and touching each and every workstation to disable automatic updates? It really should be easier to manage than that, or at least have the ability to change what time the updates download so we can coordinate it with times when the network isn't as in demand to do business. Currently it looks like after 30 minutes or so of users being logged on it checks for updates then downloads/installs them without any ability to control the time. This is causing real issues to our company and we would like a solution.

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Advocate ,
Feb 23, 2017 Feb 23, 2017

In many cases IT disables Updater using Policy (search bUpdater registry value on this forum) and pushes updates using deployment options.

Other than that, there is not much you can do to schedule when Updater gets launched.

Research how to configure BITs, which is used by Updater to download updates.

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Guest
Feb 24, 2017 Feb 24, 2017

Would doing this eliminate the program from searching for updates at logon and downloading them? This sounds like it might stop the program from updating, but will still download the updates at the same time (currently my workstation says it checks daily at 9am for example). The bandwidth being taken up by the updates is the issue.

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Advocate ,
Feb 24, 2017 Feb 24, 2017

If you set Policy, Updater will skip this product, including any downloads.

If instead you configure BITs (there should be many options available, such as "how much bandwidth is allowed per time interval", "time frame when download is allowed", etc..), Updater will likely wait while download is finished. Take this advise as is, no guarantee.

Let us know if it worked.

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LEGEND ,
Feb 25, 2017 Feb 25, 2017
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The idea of normal enterprise administration is to PUSH software and updates from a central location, so the clients have no choice and do not download. You take over, but need to track critical updates.

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