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B
Bernalillo
Participant
January 10, 2018
Question

Adobe Acrobat files are invisible

  • January 10, 2018
  • 1 reply
  • 331 views

Have other Mac users found Adobe Acrobat suddenly refusing to show documents? I know they are there, because when I click on a .pdf file it launches Acrobat but I can't see anything. I can see an InDesign file if I attach it to an e-mail. I have updated to Acrobat X1 but the problem is still there.

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    1 reply

    T
    Test Screen Name
    Legend
    January 10, 2018

    What do you mean "invisible". There are several possibilities:

    - it opens a page but it is blank (white)?

    - it opens a page but it is a hollow frame showing what is behind it?

    - nothing changes on screen?

    - something else?

    Acrobat XI is many years old. What versions have shown this problem?

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