Copy link to clipboard
Copied
I'm using Adobe Reader on Windows 11
Not sure when the problem started - but probably was after upgrade from Windows 10 to 11
Anyway, I get the 'invalid plugin' each time I try and open a PDF. I've gone through the discussions, and there is a lot of talk about removing the 'Plug_ins' folder or removing apps like bable translation. However, the only folder I have in 'C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader' is 'acrocef_1', and I don't use any of the apps suggested as being in conflict with adobe reader
I have tried uninstalling adobe reader and re-installing, but this made no difference
Any other suggestions on how to remove the error message?
Thanks
Copy link to clipboard
Copied
Hi there,
Hope you are doing well and sorry for the delay.
Please go through the correct answer marked in the similar discussion https://adobe.ly/3IM752Q and see if that works.
Let us know how it goes.
~Amal
Copy link to clipboard
Copied
Thanks for the tip. I have seen this post before. My situation is slightly different in that I don't have a plug_ins folder, so I have nothing to delete or rename, or remove dlls from
Did I misunderstand the solution?
thanks
Copy link to clipboard
Copied
Hi there
We are sorry to hear that.
Please go to the location- C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins and remove one of the DLL file "ComposerPlayerControl.dll" then start Acrobat Reader (right click on desktop screen, choose Properties/ Compatibility) and go to Help -> Repair Installation and check if that works.
~Amal
Copy link to clipboard
Copied
Did you find a solution to this? I also don't have a plug ins folder, and repairing the installation did not help.
Thanks!
Copy link to clipboard
Copied
Never mind. I reinstalled Reader and it seems to be working now.
Find more inspiration, events, and resources on the new Adobe Community
Explore Now