I use AAPDC for work and the comments function is a necessity for what I do. Any files I have with comments is acting slow, freezing, not displaying the actual comments fast and on occasion freezing up and crashing. My system is rather robust as it's intended purpose is to be a gaming computer, it is also only 2 weeks old and only has MS office and Pro DC on it as that is all I use for work.
16 Gig Memory
Ryzen 7 AMD Processor
Gaming Graphics Card
Can you guys suggest anything? My documents typically have 1000+ comments and a project that would take an hour or so to review is taking multiple hours with several reboots.
Apologies for the delay in response, I hope you would be able to fix it by now.
If the problem still persists, as stated above, Adobe Acrobat DC runs slow and crashes, correct?
We need some more information for a better understanding:
In the meantime, you may try the following steps:
If that doesn't work,
you may try to turn off the protected mode and Enhanced security.
Go to Edit > Preferences > Enhanced Security > Turn Off the protected mode and Uncheck Enhanced security. restart the application and check.
Note: Switching OFF the security is for the testing purpose only, please turn ON the security after testing, irrespective of the result.
If still the application crashes, you may try the troubleshooting steps provided in the help article - Resolve Acrobat DC intermittent crashes on Windows
Let us know if that works for you
Hi, just to add my two cents, I also have a similar problem.
I'm running AARDC (not Pro) version 20.012.20043.3217
OS: Windows 10
RAM: 8 GB
CPU: AMD Ryzen 5 1600
GPU: GTX 1060 3GB
I'm working on a 32-page PDF that had 0 comments when I started. Acrobat Reader was very speedy. As I started adding comments, AARDC gradually started slowing down. I first noticed slowness around the time the document had something like 200-300 comments. Right now I've created 510 comments and the application has slowed to the point where Windows changes its name on the title bar to include the words "not responding". When it hangs, it's typically for approximately 2-5 seconds.
PS: The only modifications I've made to the source document were strikethroughs, highlighting, and some visual elements like lines, connected lines, rectangles, ovals and clouds. (Almost every element I've added to the PDF does have a corresponding few words as a comment.)
The PDF itself (when I received it) does contain "heavy" use of fonts, text formatting, background images, and so on.
So their response is:
Same problem. Editing a 3MB text-only pdf using Acrobat on a subscription (so it should be updating to the latest version). After about 1,500 comments I had to split off the remaining half of the document because it was impossible to work with.
same problem here I have a lot of comments on my files and is unworkable, I thought purchasing a new pc would solve the issue but it seems to be the adobe software creating the lag. A better more up to date response that actually resolves the issue would be appreciated.