Skip to main content
Participant
December 18, 2024
Question

Adobe Acrobat Pro Sign in pop up issue

  • December 18, 2024
  • 1 reply
  • 303 views

Hello,

 

I have been running into issues with installing Adobe Pro, requiring me to sign in whenever I open adobe pro.  So I do just that, I sign in, but I would end up with the message with the website telling me to close my browser and continue with the application. 

But that is not the case I try to open it and I still get the sign in pop up. 

 

I am working on mutliple workstations and installing adobe on all of them with one email account, is that a problem? Do I need a seperate email address for all workstations? 
I am also using a serial number for these installs.

1 reply

RGour
Participating Frequently
January 2, 2025

Hi @Ciscoco 

 

Apologies for the trouble you had using Acrobat. Could you please share the Acrobat Pro version you are using and screen shot of the sign in screen you are getting again.

 

Thanks

Ravi