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Adobe Acrobat Pro XI - Split Screen Resolution Issue

Guest
Jan 25, 2017 Jan 25, 2017

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Hi friends,

I have a Microsoft Surface Pro 4 (2736 x 1824 Max_Main Display_12.3 in) with the extension monitor (1920 x 1080 Max_21 in approximately). When I open up Adobe in Surface monitor and drag to the extension monitor, the resolution does NOT adjust itself, and it causes the Adobe look like it's completely zoomed in. See below for reference.

The confusion that I have is that for any other applications (chrome, microsoft office, or etc.), these programs adjusts itself into the Extension Monitor's display. See below for comparison. The bottom most picture will describe the difference in resolution clearly.

Is there a reason why Adobe Pro Application Resolution doesn't adjust itself in between monitors? I don't have an option to match two resolutions. What is the suggested fix for this problem?

Please advise

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LEGEND ,
Jan 25, 2017 Jan 25, 2017

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Dynamic adjustment needs special programming you're only likely to find in Microsoft's products and a few others. Does it fix itself if you quit and restart Acrobat? If not, I note you're using an up-to-date Excel and Chrome, but an ancient Acrobat. Maybe (perhaps) it is fixed in the current Acrobat Pro.

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Guest
Jan 25, 2017 Jan 25, 2017

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When I quit and restart Acrobat in the extended monitor (having it set on "display only on Screen 2), it still shows in the incorrect resolution.

Additionally, it's the dynamic adjustment that needs to happen, which probably isn't incorporated with this ancient Adobe Acrobat XI, correct?

Lastly, this current Adobe Acrobat XI is provided by the company, so I'm not sure if I really have a choice. What is the most up-to-date Adobe Acrobat Pro?

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LEGEND ,
Jan 25, 2017 Jan 25, 2017

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The current version is DC. I don't know if this will fix it, I only point out XI is almost 5 years old, forever in system terms.

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