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Adobe Acrobat Reader crash while connecting to digicert for OSCP

New Here ,
Nov 28, 2023 Nov 28, 2023

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Hi,
since the last Adobe Reader update "23.006.20380" we've got some strange issue with the Reader on two Win11Pro Clients.
After starting the Adobe Reader (not even opening a pdf, just the program) following message will appear after 1-2 minutes:

oscp digicert.JPG

"Connecting to http://oscp.digicert .com for a OSCP suspension check"
Then you can close this window, wait or cancel this process and the program will freeze and crash.

I have already tried:
- repair / reinstall 

- installing an older version "23.006.20320" - same failure
- disable protected mode at startup

- disable "automatic adobe Approved Trust List (AATL) updates" and "automatic adobe Approved Trust Lists (EUTL) updates" in the Trust Manager


Has anyone seen this error before? 
Right now these client have to use another PDF-Reader.

 

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Crash or freeze , Windows

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New Here ,
Jan 30, 2024 Jan 30, 2024

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I'm also facing the same problem for the past 3 days. I have to uninstall the software.

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New Here ,
Feb 20, 2024 Feb 20, 2024

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I am having the same issues, and it started when Adobe upgraded.

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New Here ,
Feb 21, 2024 Feb 21, 2024

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Hi guys, go to Prefferences--> Signatures --> Indentitites & Trusted Certificates and uncheck all the boxes which have Verify signatures. this seems like a bug of ugraded versions

kristi35595156tc6o_0-1708514204041.png

 

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New Here ,
Jul 04, 2024 Jul 04, 2024

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LATEST

and it works... Thank You kristi

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New Here ,
Feb 21, 2024 Feb 21, 2024

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You guys later can check the options again and Adobe will not crash anymore.

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