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connorg71064973
Participant
April 3, 2019
Answered

Adobe Acrobat Reader DC being weird

  • April 3, 2019
  • 1 reply
  • 7110 views

My program is just sitting open in my desktop, but it is not displaying anything. I cannot close the program, and when I try to open a file it says "There was an error opening this document. Acrobat cannot open this file because a task is still active in Acrobat. Please return to Acrobat and end the task before opening this file."

I am running on Mojave 10.14.3. I have attached two screen shots of what I am seeing.

What I am seeing and cannot quit.

Error message when trying to open a PDF file.

Moved from moved Acrobat General Troubleshooting to Acrobat Reader by moderator

      This topic has been closed for replies.
      Correct answer jane-e

      Quit Acrobat and Reboot your computer. Does it work now?

      1 reply

      jane-e
      Community Expert
      jane-eCommunity ExpertCorrect answer
      Community Expert
      April 4, 2019

      Quit Acrobat and Reboot your computer. Does it work now?

        C
        connorg71064973Author
        Participant
        April 4, 2019

        I had to do a hard re-set, just because Acrobat wouldn't quit and was getting in the way of shutting down/re-starting. But it seems to be all set now.

          jane-e
          Community Expert
          jane-eCommunity Expert
          Community Expert
          April 4, 2019

          I’m glad that fixed it for you!

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