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Adobe Acrobat Reader DC crashes when need to print doc.

Guest
Jan 16, 2017 Jan 16, 2017

Hi,
I have problem on my computer (windows 10) when adobe reader dc needs to print document, it crashes after 5 seconds.
ADOBE.jpg

With regards, Bojan

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Adobe Employee ,
Feb 07, 2017 Feb 07, 2017

Hi Billkens,

Apologies for the delayed response.

Please try the repair installation of the application from the Help menu in the application.

Also, try updating the printer driver for the printer and restart the machine and then try.

Let me know how it goes.

Thanks,

Supriya

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Guest
Feb 09, 2017 Feb 09, 2017

Hi Supriya,
Just to inform you that DC Adobe stopped on it's own after few days to crash.
But now from time to time it doesn't wan't to read file, but just let's say once in every 3 days.
I see that discussion in different topic, so i will look there.

Thank you for your answer.

Regards,

Bojan

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Adobe Employee ,
Feb 09, 2017 Feb 09, 2017

Hi Billkens,

Would you please redirect me to any of the discussions you mentioned above so we can look into it.

Also, please elaborate if you mean, the application crashes, when you say it does not want to read the file sometimes.

Thanks,

Supriya

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New Here ,
Mar 08, 2017 Mar 08, 2017
LATEST

Supriya,

I updated my printer drivers and did the repair function, but DC is still crashing when I try to print.

Any other suggestions?
Richard

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