Hi Guys,
I have an issue with my Abode Acrobat Reader DC with version (20.006.20042). Everytime when I opened a file, it can be readed normally but when I wish to copy the words from the PDF file. The PDF file corrupted just like the images below.
It is fine when I was using Adobe Acrobat XI Pro to open the same file so it seems to only affecting Adobe Acrobat Reader DC. I had tried re-install the program and updated to the latest version. Even I used Adobe Acrobat Reader DC to open other PDF file, it's still the same problem.
Anyone has the same issue with me? My laptop is running Windows 10.
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Replies
I have exactly the same screen render bug in Adobe Acrobat Reader DC 2020.009.20065 on Windows 10 Home Version 10.0.18363 Build 18363
Like the OP, my documents render perfectly fine until I attempt to select a line. Then the document view corrupts.
I do not have this problem with opening documents in Edge, Chrome or Opera.
Graphics card is a Radeon 5700 XT. Issue spans the life of many updates to the screen drivers.
Observations:
- Affects whole page, not just renderable/searchable text.
- Affected area appears to color-cycle the corrupt artefacts.
- Only affects page display area on-screen.
- Is not fixed by changing any Page Display settings
- May be temporarily "fixed" if you switch between open documents or click on the document to de-select then Scroll up/Down to re-render hidden parts of the document.
- I notice that on some occasions when I have been working on several open documents only the most recent documents are affected.
I have no idea how to fix this annoying problem.
MichaelHickeyAU
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