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Adobe Acrobat Reader DC Force Installs Mcafee Software

New Here ,
Dec 04, 2022 Dec 04, 2022

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Downloaded and installed Adobe Acrobat Reader DC just a few minutes ago. There was absolutely NO option to download without the McAfee Secure Connect and Scanner software bundled - only the option for the Chrome Plugin. Installer started, and it force installed the McAfee software, without my consent.

 

Yes, I could uninstall both McAfee products that were force installed (and I did), however, this is beyond an agregious act by Adobe. How the f%^k do you think you have the right to install additional software without *explicit* consent?  And no, some deeply buried blurb in your T&C's for downloading Adobe Reader don't count.

SMH.

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Download and install , PDF and browsers , View PDF , Windows

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Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

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Hi @AlexKi,

 

Hope you are doing well. Sorry for your experience with installing Acrobat Reader.

 

We checked the URL that is available for installation of Acrobat Reader and the below screenshot is what we see when trying to download Acrobat Reader:

SS_0-1670343004952.png

The check boxes are available to remove the auto-installation of McAfee Antivirus. 

 

If this is not what you see, I suggest you use the given link for downloading and installing Acrobat Reader:

Download Acrobat installer for Enterprise term or VIP license

 

Hope this helps.

 

-Souvik.

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New Here ,
Dec 06, 2022 Dec 06, 2022

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https://get.adobe.com/reader/?promoid=TTGWL47M is the URL you are directed to from adobe.com when you click "PDF & E-Signatures" on the top menu bar, then "Acrobat Reader", and then click "Donwload PDF Reader".  This is the flow from the Adobe home page.

 

That page (https://get.adobe.com/reader/?promoid=TTGWL47M)  *DOES NOT* have options for downloading without the embedded McAfee bull$h*t.

 

Also, it's the same when you go to get.adobe.com/reader  - your screenshot is outdated and not current. Here is what it looks like right now:

 

adobe-reader.jpg

 

So, try again.

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New Here ,
Dec 06, 2022 Dec 06, 2022

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I want to add as well that this same explanation is given in other threads on the same topic - "oh the check boxes are there, here's a screenshot", and it's the same outdated screenshot used again and again. 

 

The constant dodging by Adobe is not a good look, nor is defaulting to force-installing software that was not consented to.

 

FULL STOP.

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Adobe Employee ,
Dec 06, 2022 Dec 06, 2022

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Hi @AlexKi,

 

Sorry for the experience. This also depends on the geo-location of how the pop-ups show. 

 

As suggested, you can use the link provided above to install Acrobat.

 

-Souvik

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New Here ,
Dec 06, 2022 Dec 06, 2022

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You are missing the point.

 

People should not have to hunt for an "Enterprise" or "VIP" link to be able to download Adoboe Acrobeat Reader DC with the option to exclude the McAfee Crapware being shoveled at us. 

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Contributor ,
Dec 25, 2022 Dec 25, 2022

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Installed Acrobat Reader on spouse's PC. THERE ARE NO CHECKBOXES. NO OPTION to exclude McAfee apps. It was excruciating to uninstall/delete all the McAfee files. I hope I did not miss any.

OUTRAGEOUS!!

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Adobe Employee ,
Dec 25, 2022 Dec 25, 2022

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@Carol F Metzger, The options also depend on the location where you are based in. Specific locations permit additional bundles to install automatically, while others have to take permission first.

 

Hope this clarifies things.

 

-Souvik

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Contributor ,
Dec 25, 2022 Dec 25, 2022

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Chicago, Illinois, USA, 60649

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