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June 12, 2020
Question

Adobe Acrobat Reader DC has stopped working

  • June 12, 2020
  • 0 replies
  • 333 views

Running Windows 8.1in a Citrix VDi environment, our Master/gold image is running the lastest Adobe DC version 2020.009.20065

We are experiencing above error in subject when opening numerous PDFs.  Same error opening direct from email, or from a local drive and network fileshare - same error occurs. 

When we roll back image to run Adobe version 2020.006.20042 we receive no errors.

We obviously need to run the latest version to avoid security vulnerabilities, so I would appreciate if you have a fix.

Rgds,

-Steven

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