I have a Dell laptop that I recently updated from Windows 10 to Windows 11. The reader version that I have installed is Adobe Acrobat Reader DC Continuous Version 2021.011.20039 | 64 bit. If I have a pdf document open and I try to print using either control-p or select the print file icon I do not get any print dialog box and the document closes. I have removed and reinstalled several times with no change. I would really like to know if this is something unique to my machine or if others have had a similar problem and found a fix. My workaround is to use a program such as PDF Pro but why should I have to buy something as a workaround when printing from Adobe used to work.
Please try few steps to troubleshoot the issue:
1. Try with some other PDF too, is it doing the same?
2. Try repair installation.
3. Try to create a new PDF with create PDF tool and check if print option works.
All of my PDF files react the same in that selecting the print icon or using controp-p result in the document closing. No print dialog opens. I have tried the repair function and also removed and reinstalled a few times with no change. Lastly, if I try and use the create PDF tool I am sent to a screen to purchase a subscription. I googled a bit and found this link where it appears that I am not alone with this problem. How does one get Adobe to look into this? Thanks.
Please see my previous reply. You are an employee so don't you have a way to escalate? This is so annoying to not be able to print from acrobat.