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marleenar75884322
Participant
November 29, 2016
Question

Adobe acrobat reader DC opens but does not show any files

  • November 29, 2016
  • 1 reply
  • 342 views

When I try to open a pdf file the Adobe on my MacBook looks like it's going to open, but it fails to open the pdf files.  I have tried to reinstalling, but it does not help.

What can I do now?

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
November 29, 2016

Hi Marleenar75884322,

Could you please confirm the exact version of Acrobat Reader DC and your Mac OS?

  • Open Activity monitor and close all the Adobe instances running under it.
  • launch Reader go to Help>Check for update (if any update is available)

Try to open PDF document and see if that works.

Regards,

Akanchha

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