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Anonymous
January 17, 2017
Question

Adobe Acrobat Reader DC Stopped Workinig

  • January 17, 2017
  • 1 reply
  • 308 views

"Adobe Acrobat Reader DC ha stopped working" error message.

I save the pdf to an "S" drive and from there I use an application which I can point to the "S: drive so that I can open/see the pdf within the application. The pdf opens fine in the "S" drive and opens fine in the application (for about 5 seconds) when the message pops up "Adobe Acrobat Reader DC has stopped working". I have uninstalled and reinstalled Adobe acrobat Reader DC. Anyone have any ideas on how to fix the problem?

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    1 reply

    AshuMittal9644438
    Adobe Employee
    AshuMittal9644438
    Adobe Employee
    January 19, 2017

    Hi,

    We have released an update today that fixes this issue. This update will be automatically applied to all existing installations of Acrobat and Reader DC. You can also open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

    Details about the release: Acrobat Help | Release notes | Acrobat DC, Acrobat Reader DC | Update  

    Please let us know how it goes.

    Thanks,

    -ashu

    PS: Please mark the post as answered if this resolves your issue.

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