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Adobe Acrobat Reader DC - Text Properties Not Showing

New Here ,
Nov 01, 2019 Nov 01, 2019

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When I insert a text box and try to use the text properties, it does not always function correctly. 

 

For an example, I click on "comment" --> "Add Text Box" --> *created text box* --> "Text properties" is shown. I choose a font size and then the menu disappears.

 

Next I add another text box, same steps above and the Text Properties does not show anything. The Text Properties icon (Aa) is still highlighted blue but I click it multiple times and nothing pops up. I have to close the "comment" button and open it again to have 1 more attempt at using the Text properties before it disappears again (symbol on right hand side showing a comment button).

 

Any way to fix this bug?

Adobe Acrobat Reader DC Version 2019.021.20047

TOPICS
Comment markup and annotate

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Adobe Employee ,
Nov 01, 2019 Nov 01, 2019

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Hi There, 

 

Thanks for reaching out. As described above, the text properties are not showing, correct?

 

This bug got fixed in the recent update released on 24th Oct 2019 version 19.21.20049. Please update the application to the new version. Go to Help > Check for Updates.

 

For detailed information, please use the help article https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Let us know if you need more help

 

Thanks 

Amal

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New Here ,
Jul 05, 2023 Jul 05, 2023

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I just had Adobe uninstalled and reinstalled. It fixed some problems I was having, but this same issue it occuring for me too.

 

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