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Anonymous
January 31, 2018
Answered

adobe acrobat reader don't show recent files

  • January 31, 2018
  • 14 replies
  • 25312 views

Hi

When I'am using adobe acrobat reader, and opening pdf-documents from my computer, it doesn't show my recent open files:

Can you please help me - do I need some settings I don't know about. The only place I can find something about the opening window, is under settings:

      Correct answer Adorobat

      Hi Daniels,

      Could you please try opening this link in a web browser and see if recent files are visible: https://cloud.acrobat.com/recent

      Also, check if documents in recently used list is not set to 0 under Edit > Preferences > Documents > Open settings.

      Keep us posted with the results.

      Shivam

      14 replies

      C
      confused_6730
      Participant
      June 4, 2025

      Hi i have the same issue and i am unable to resolve this issue.

       

      AnandSri
      Community Manager
      AnandSriCommunity Manager
      Community Manager
      June 6, 2025

      Hello!

       

      I hope you are doing well, and thanks for reaching out.

       

      Could you please share more details about the issue? Are you on a Mac or Windows machine, and what is the OS version? Is it a personal or IT-managed machine? 

       

      Make sure Acrobat is set to remember recent files: Go to Menu > Preferences > Documents. Look for “Documents in recently used list”. Ensure the value is not set to 0—set it to something like 100 if needed.

      If Acrobat is running in a restricted environment (e.g., with cloud sync disabled or in enterprise lockdown mode). It may also be affected by whether you're signed into your Adobe account. 

       

      Clear the Recent Files Cache. On Windows: Close Acrobat Reader. Delete or rename this folder: %APPDATA%\Adobe\Acrobat\DC\SLCache  

      Relaunch Reader after rebooting the machine, it will rebuild that cache and repopulate Recent files.

       

      macOS: Quit Acrobat Reader. In Finder, go to ~/Library/Application Support/Adobe/Acrobat/DC/SLCache/ and remove its contents. After rebooting the machine, open Reader again.

       

      Let us know how it goes.

      Thanks,

      Anand Sri.

       

      C
      Adobe Employee
      CharuKarwa
      Adobe Employee
      November 4, 2024

      Hi,

      Can you please update to the latest version (Help -> Check for updates) and then give this a retry. We have fixed 

      the known issue around it with last update.
      Thanks,

      Charu Karwa 

      T
      The Winey Reader
      Participating Frequently
      November 4, 2024

      It works now. Updated....opened a couple files and now they are in the recent list. Thank you.

      Tranquil_dynamism5FEA
      Tranquil_dynamism5FEA
      Participant
      October 29, 2024

      I have the same Adobe Arobat DC version on the MAC as well as the PC - why is it the recent files on the PC actually show and yet the one for the MAC only shows what is local and/or cloud and are months old - it defeats the purpose of labelling them RECENT. Has there been any follow up or fix to this issue? It is frustrating to have it work as it should on the PC and not on the MAC - I use both computers so I really don't have a specific preference but it would perfect if it works.

      G
      GarethLind
      Known Participant
      October 29, 2024

      I'm only on a Mac. It doesn't work for me. One of my main issues with Adobe is that when they roll out all their fancy new features, they create bugs on old features that used to work fine. I'd rather have a solid system that works. I'm usually reluctant to upgrade, for fear of what new ugly surprises may come with the new features.

      W
      Wojciech0D45
      Participant
      October 9, 2024

      I have the same problem with my Acrobat, I see only old files, and none of the recent files are visible. 

      G
      GarethLind
      Known Participant
      August 21, 2024

      I have the same issue. It just stopped working for me, and the "recent files" list is stuck at a month ago. I'm going to reinstall and see if that works. Irriating!

        V
        VALUWIT
        Participant
        July 4, 2024

        I have the same problem with my MAC but not over PC!!!

          Z
          zipuni
          Participant
          June 3, 2024

          I am also having the same issue. My recent file all of a sudden disapeared and in addition, Acrobat doesn't re-open the files that were open when it was shutdown. I cannot possibly remember all the files I had open everytime I restart Acrobat!

            G
            Gavin31332558259u
            Known Participant
            May 20, 2024

            UPDATE – SOLVED!
            Removed Acrobat v23, downloaded and installed Acrobat Pro 2020 from the downloads page.
            I now have recent files back!
            Adobe – get your act together!

              G
              Gavin31332558259u
              Known Participant
              May 20, 2024

              Not sure how this thread can be marked as Solved when users are obviously still having issues – seems that Adobe Mods aren't keeping an eye on the ball.

                G
                Gavin31332558259u
                Known Participant
                May 14, 2024

                Got the same issue here – another example of breaking stuff that didn't need fixing.

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