Adobe Acrobat Reader Installation Problem

[md_harun_arr87208975]

Hi!

I am getting problem to install adobe acrobat reader in my macbook. Configuration of the PC is Mac book pro 2012, 2.5 GHz core i5 processor, 4 GB memory and OS 10. 9 .5 software. I have tried both older and latest version of adobe acrobat reader. In my case it start installing and after 5-6% installation it shows installation failed. Can any one please help me with this? !@ 

[AnandSri · Accepted solution]

Hello mdharunarr,

As per the description above, you are not able to install the Adobe Reader DC on Mac OS 10.9.5, Is that correct?

It seems that few installation files are causing the issue, please use the Acrobat cleaner tool to remove the Adobe Reader(leftover files) and reboot the machine, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Download and install the Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution

You may also refer to Troubleshoot Adobe Acrobat Reader download and installation on Mac OS

Install Adobe Acrobat Reader DC on Mac OS

Let us know how it goes.

Regards,

Anand Sri.

[md_harun_arr87208975]

Hi Anand Sri,

I have tried with cleaning tools but it shows there is no installed file.

Then I downloaded adobe reader from your suggested link and it works.

Thanks!

Regards,

Harun.

[AnandSri]

Glad it's working now! Nice job troubleshooting that!

Give us a shout if you need any assistance with Acrobat/Reader/Document Cloud Services in future.

Regards,

Anand Sri.

[johne73767723]

I have the exact same problem. I ran the uninstall program and it said there were no files. I tried to reinstall through the link, but I get an error stating that the install failed. I am using Mac OS 10.13.    Any ideas?  Thank you!