Adobe Acrobat reader on WIN11 - existing, yet missing

Forum|Forum|3 years ago
January 17, 2023
1 reply
1463 views

Hi,

WIN11 X64 Home Edition

Adobe CC licensed

I recently bought a digital signature. The provider mentioned that I need Acrobat Reader in order to sign any PDF documents. Therefore, I recall I installed Reader a few months ago. But I could not find it.

I went to the Adobe website and downloaded the Acrobat reader installer and I tried to install it. The installer said that Reader is already installed and asked me whether I want to open it. So, I choose to open. But, instead of Reader, it opens Acrobat DC.

Any idea how to fix it?

Best regards,

Sebastian

This topic has been closed for replies.

Bernd Alheit

Community Expert

You can sign documents with Adobe Acrobat. You don't need Acrobat Reader.

S

sebdeaAuthor

Inspiring

Actually, I cannot. I open any PDF file that needs to be signed. I go to Certificates - Digital Sign, I drag a rectangle where I want the signature to be displayed. The SIGN WITH A DIGITAL ID window appears. I select my certificate/signature, I click CONTINUE, the signature appears, and when I click SIGN, nothing happens. See screenshots.

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