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1

Adobe Acrobat Reader - Send by email now puts an ad signature text in the email body...

New Here ,
Dec 07, 2023 Dec 07, 2023

Adobe Acrobat Reader envelope icon now opens and attaches the PDF to a new email in Outlook, which is fine but then also puts an ad signature text the email body, this is not fine and very annoying! How can this be removed/disabled? There does not seem to be an option in the settings for this?

 

Below is an example on the ad.

 

 

Please find the PDF attached.

 

Download the free Adobe Acrobat Reader to easily view and add comments to your PDFs.

https://www.adobe.com/go/reader_download

 

______________

Sent From Adobe Acrobat Reader

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General troubleshooting
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Community Expert ,
Dec 07, 2023 Dec 07, 2023

[MOVED TO THE ACROBAT READER DISCUSSIONS]


Acrobate du PDF, InDesigner et Photoshopographe
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New Here ,
Dec 13, 2023 Dec 13, 2023

PLEASE someone tell me how to stop adobe from automatically adding a signature line when sending in an email that says "

Please find the PDF attached.

 

Download the free Adobe Acrobat Reader to easily view and add comments to your PDFs."

 

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Adobe Employee ,
Jan 03, 2024 Jan 03, 2024

Hi Mike34252688wl23 and nielsa13863308,

 

Sorry about the delay in response.

 

Please let us know if you are still experiencing the issue when you share PDFs via email.

Would you mind sharing the screen recording for a better understanding? Share the Acrobat Reader and OS version. 

 

Let us know if the issue has already been resolved.

 

Thanks,

Meenakshi

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New Here ,
Feb 08, 2024 Feb 08, 2024

This issue happens to me as well.

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Community Beginner ,
Feb 09, 2024 Feb 09, 2024

We have the same issue on one PC.

Last week reinstalled Adobe Reader and the problem dissapeared for one week.

So now we have the problem again.

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Community Beginner ,
Feb 19, 2024 Feb 19, 2024

@Meenakshi Negi 
Yes, we still have this issue
Continuous Release | Version 2023.008.20533 | 64-bit

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Community Beginner ,
Feb 19, 2024 Feb 19, 2024
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New Here ,
Jul 10, 2024 Jul 10, 2024

el problema persiste.

Compras38532831lz34_0-1720634214734.png

 

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New Here ,
Aug 02, 2024 Aug 02, 2024

Can you please respond to us how to disable this signature?

 

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New Here ,
Sep 11, 2024 Sep 11, 2024

Try this

 

In the registry add Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown dword(32bit)
name bSendMailShareRedirection
hex value 0
 
Closed Adobe, opened and email signature came back and no longer had the text in the body
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Community Beginner ,
Sep 11, 2024 Sep 11, 2024

Wow, works for me 🙂
Thx!

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Adobe Employee ,
Sep 13, 2024 Sep 13, 2024

Hi All,

 

Sorry about the delay in response.

 

Please update the application to the latest version that was recently released. In Acrobat, go to Menu > Help > Check for updates.

Then, check if you are still experiencing the same behavior.

 

For more information on the latest update, refer to the following help page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

 

Let us know how it goes.

 

Thanks,

Meenakshi

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Community Beginner ,
Sep 13, 2024 Sep 13, 2024
LATEST

Its been 9 months..
Nope, update to 24.003.20112 didnt work either.
Mangoz came with a solution

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