Adobe acrobat reader stopped working

[Luc37111708xx4v]

Hello,

How can i fix this problem?

My situation:

I have 3 pc's that use Adobe Acrobat reader, if i open PDF file in outlook i get an issue that says "Adobe Acrobat Reader has stopped working".

I Tried:

- updating adobe and office

-reinstalling adobe and office

- turned off security options in adobe

- updated the pc

- turned on compatibility options in file location

[Tariq Ahmad]

I'm sorry for not getting back to you sooner. I hope this issue is already resolved. If not, please follow the following suggestions and let us know if that helps:

·  

• Close MS Office apps
• Uninstall Acrobat Reader using the cleaner tool: https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html
• Restart the machine once.
• Re-install Acrobat Reader on the machine and launch Reader once. Wait for a minute or a few.
• Looking at the error message, it seems Reader is crashing on the machine.

Let’s know how it works at your end.

~Tariq