Participant

Question

Adobe Acrobat Reader v.2020.012.20041 Problems

Forum|Forum|5 years ago
August 16, 2020
2 replies
966 views

I cannot, at my discretion, adjust the size of the program window and its position on the monitor screen.
I cannot move the program window from one monitor to the second.

When the program is launched, the program window opens in full screen (sticks to the edges of the monitor) and does not allow adjusting its size (by 3/4 screen by 1/2 screen) and does not allow moving the window to the second monitor.

How to

This topic has been closed for replies.

U

user3153668

Adobe Employee

Hi,

Please provide the below mentioned details for troubleshooting the issue:

Exacts steps followed which results into issue
Current Adobe Reader Version(Help>About Adobe Reader)
Make sure you have the latest version 20.12.20041 installed. Go to Help > Check for Updates.
OS Version details (Mac/Win)
Resolution settings on your machine
From which version update are you experiencing this problem?

Regards,

Ishita Verma

G

Grigoriy UAuthor

Participant

Dear Ishita,

1.Exacts steps followed which results into issue.
Autoupdate program Adobe Acrobat Reader in early of August.

2. Current Adobe Reader Version...
3. Make sure you have the latest version 20.12.20041 installed.
I have checked - Adobe Acrobat Reader v.2020.012.20041

4. OS Version details (Mac/Win).
Windows 10 Pro, Version 10.0.18363 Build 18363

5. Resolution settings on your machine.
1920x1200, the same for two monitors.

6. From which version update are you experiencing this problem?
The problem was experienced in early of August.
Until there was a problem with Adobe Acrobat Reader, I did not pay attention to the version number of the program.

Thank you.

Regards,
Grigoriy Urshanskiy

ls_rbls

Community Expert

Are you saying that even if you hit the "Esc" key in your keyboard it doesn't let you get out of the Full Screen Mode?

CTRL+L key combination toggles On and Off the Full Screen Mode.

What happens if you hit CTRL+0 , CTRL+1, CTRL+2 to manually adjust the Page View, while on Ful Screen Mode?

Is this a MS Windows computer or macOS?

G

Grigoriy UAuthor

Participant

Thank you for cooperation.

1. It's Windows PC.

2. I don't have problem switching between Full Screen and Cascade modes (CTRL + L).
I don't have problem with adjusting the Page View (CTRL + 0, CTRL + 1, CTRL + 2)

3. My problem not Page View, but program window size.
I don't need Full Screen Mode.
I don't need fixed by Adobe size of window in cascade mode.

I need to manually adjust window size as I want.
I need to move the program window to the screen place as I want.
I need to move the program window to second monitor screen, when I need or/and bring it back to the first monitor screen.

All these functions were implemented in the previous version of the program

ls_rbls

Community Expert

I think I have the same problem and I noticed it since the last two updates.

In my case the JavaScript editing window use to be resizable and it would stay the size that I wanted.

Now, everytime I need to edit some scripting it opens up like this:

That screenshot just shows how tha damn thing ocuppies the display. And while I'm working with that editor I can't see my the formfields in the background like I used to. I to drag the entire thing out of the way and then drag it back to the center of the screen so I can see everything I'm typing.

Is this is similar to what you're describing?

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