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citpaj
Participant
April 5, 2023
Question

Adobe Acrobat Reader v2023.001.20064 'Remember current state of tools pane' not working

  • April 5, 2023
  • 4 replies
  • 7385 views

I've noticed that since the Adobe Acrobat Reader v2023.001.20064 upgrade, the 'Remember current state of tools pane' not working.  Each time I close the tools pane, and then select the 'Remember current state of tools pane' option, and close Adobe, then next time I open that or any other PDF the Tools pane shows up.  The option seems to be broken, and not persisting. Has anyone else found that to be the case, and is there a working solution to the problem?

    This topic has been closed for replies.

    4 replies

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    September 7, 2023

    Hi All,

     

    Hope you are doing well.


    We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive and get more out of Acrobat.


    We are actively working on all the currently unavailable features, such as customizing the All Tools pane and retaining its current state from the Preferences. And we will address them with the highest priority.


    As you get more comfortable with the new interface, please contact us with specific questions on tools, features, or functionalities. We’re happy to provide helpful resources and answers to your questions.


    If your critical workflows are impacted, you can switch to the old UI from the “Menu” on the top left corner of Windows and View Menu on MacOS. We will follow up with a detailed community-featured post, guiding you to familiarise yourself with the new interface and regular updates on upcoming changes.

     

    Thanks,

    Anand Sri.

    K
    KyuuET
    Participant
    October 1, 2023

    I would respectfully like to note to my friends at Adobe that decreasing accessibility is never an improvement. As someone who cannot use the computer quite like most people, this matters. If nothing else, please at least allow a key combination to disable the tools view that makes reading quite difficult. Using the mouse is not a pleasant activity for myself. Thank you for listening.

     

    And yes, I have gone back to the previous version as suggested above, but I fear this may be a temporary help.

      J
      Josiah310956218yn3
      Participant
      July 15, 2023

      I am also experiencing the same thing. I use Windows 11 and have selected the "Remember the current state of Tools pane" but it keeps coming up every time I open a new document, it wasn't like this with the previous version. My current version is 2023.003.20244 and it's just frustrating to constantly close the tools pane all the time. I don't need it! Please let us know if Adobe has made changes to this.

      D
      David30505611njub
      Participant
      July 15, 2023

      "Remember the current state of the Tools pane" no longer works (until Adobe decides to fix it). Instead, you need to disable the "New" view as mentioned earlier in this topic thread.

        JR Boulay
        Community Expert
        JR BoulayCommunity Expert
        Community Expert
        May 16, 2023

        [MOVED TO THE ACROBAT READER DISCUSSIONS]

        Acrobate du PDF, InDesigner et Photoshopographe
        A
        Aaron299005382uzz
        Participant
        May 15, 2023

        Yes, I am experiencing the same, very annoying, behavior. I have checked 'remember current state of tools pane' and closed the tools pane--but it reopens everytime I open a pdf. The option is still checked so it seems to not be working. Just close the stupid tools pane!

          C
          citpajAuthor
          Participant
          May 15, 2023
          I agree. It's kinda dumb. I actually found that you can switch from the
          'New Acrobat' user interface back to the old Acrobat user interface, and
          the 'Remember current state of tools pane' works correctly there. In
          Windows, click the Hamburger menu in the top left and select 'Disable New
          Acrobat'.

          I can't take credit for finding this because I found it on another forum
          and can't think where. So thanks to whoever posted that.

          I prefer the older UI anyway. I can't think why Adobe messes around with
          the UI so much, especially when they screw features up.

          Paul.

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            D
            David30505611njub
            Participant
            June 14, 2023

            This is certainly a bug in the "New Acrobat" but I'm guessing that Adobe hasn't admitted it yet? I found a tip about reverting to the old Reader on Reddit: https://www.reddit.com/r/Adobe/comments/12inymk/open_pdf_in_acrobat_reader_without_tools_pane_open/

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