adobe acrobat reader

[sams86344275]

when I click on fill and sign the screen goes blank and when I click on the pen icon nothing happens

[Adorobat · Accepted solution]

Hi sams86344275,

As per the description mentioned above, when using Fill & Sign in Acrobat Reader, the screen goes blank as well as nothing happens when you click on the pen icon, is that correct?

Try rebooting the machine, then use Fill & Sign option and see if that works.

If not, check if there is an update available for Reader, click Check for Updates under Help.

You may also download updates from here:

Adobe - Adobe Reader : For Windows

Adobe - Adobe Reader : For Macintosh

If that doesn't work, try repairing Reader by clicking Repair Installation under Help menu.

You may also refer to the following links:

Sign & Fill goes blank

When I click the "Fill & Sign" tool, my PDF document disappears and is replaced by a blank screen. ...

What is the version of Reader installed on the machine?

Identify the product and its version for Acrobat and Reader DC

Have you tried opening other documents, does this happen with other documents as well?

Awaiting your response.

-Shivam

[sams86344275]

rebooting did the trick thanks

[Adorobat]

You're Welcome!