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mattb15139354
mattb15139354
Participant
April 10, 2018
Answered

Adobe ARM files Question

  • April 10, 2018
  • 1 reply
  • 5824 views

I had an MSI file located at:

c:\program files (x86)\common files\adobe\arm\1.0\cache\

It was called ARM_[many numbers].msi Does anyone know what it was for? Is it an Acrobat update file? An ARM update\installation file?

Also wondering where it would have come from and why... Although, knowing what it is may just answer those questions.

This topic has been closed for replies.
Correct answer LeoUpdaterX

If ARM finds at least one supported product for which automatic updates are not disabled, it will self-update.

I would recommend to check that you disabled all products.

Note that ARM supports Services installed with Acrobat\Reader as a separate product for updates.

Please check enterprise support documentation for Admins, specifically this section-

HKLM Path above should be the same path registered with ARM under each PolicyDisableUpdater value in

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\Products\[GUID]

1 reply

L
LeoUpdaterX
Participating Frequently
April 10, 2018

ARM has it's own self-update mechanism.

The file in question is ARM installer, which is cached as a part of self-update process.

    mattb15139354
    mattb15139354Author
    Participant
    April 10, 2018

    Ahhhh. That's what I thought! How does it get there if I have updates disabled via bUpdater?  Better still, do you know how I can keep the updater from updating itself?

    L
    LeoUpdaterXCorrect answer
    Participating Frequently
    April 10, 2018

    If ARM finds at least one supported product for which automatic updates are not disabled, it will self-update.

    I would recommend to check that you disabled all products.

    Note that ARM supports Services installed with Acrobat\Reader as a separate product for updates.

    Please check enterprise support documentation for Admins, specifically this section-

    HKLM Path above should be the same path registered with ARM under each PolicyDisableUpdater value in

    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Adobe ARM\Products\[GUID]

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