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Adobe Custom Catalog in SCCM problems

New Here ,
Sep 15, 2024 Sep 15, 2024

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Hello,

I have a problem synchronizing Acrobat Reader updates. In fact, they no longer work :(. So I can't perform the September 2024 security update (corrects a CVE)

I unsubscribed from the catalog, deleted it, deleted the certificate, and re-added the catalog, but the problem persists

Do you currently have this kind of problem?

Thank you for your help

Best regards,

ps: I use the following catalog
https://armmf.adobe.com/arm-manifests/win/SCUP/ReaderCatalog-DC.cab

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Adobe Employee ,
Sep 16, 2024 Sep 16, 2024

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Hi there,

 

Sorry to hear you're having trouble.

Here are some steps related to Adobe Custom Catalog sync issues in SCCM that may help, reimport the certificate in SCUP, ensure it's trusted under Trusted Publishers and Trusted Root Certification Authorities, and verify its trust status in SCCM under Administration > Security > Certificates. Confirm SCUP is properly configured with the latest version compatible with SCCM. Check WSUS sync and review sync manager logs for any catalog-specific issues. After unsubscribing from the catalog, delete the certificate, remove Adobe Reader updates from All Software Updates, resubscribe, and reimport the certificate. Finally, run a full software update synchronization in SCCM.

 

Please also check out this article for managing updates: https://helpx.adobe.com/enterprise/using/update-overview.html

 

Let us know if it helps.

 

Thank you.

Regards,
A.N

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New Here ,
Sep 16, 2024 Sep 16, 2024

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Hello,

Thanks for your reply,
I followed your advice, I still get the same error
In addition, I get this error during synchronization, which may be able to guide you and perhaps give me another lead

"The catalog "Adobe Reader Updates Catalog" does not have a content signing certificate. Attempts to publish update content for updates to this catalog may not succeed until content signing certificates are added and approved.

Solution: Contact the catalog provider to obtain an updated catalog with content signing certificates."

Thanks for your help

Sincerely,

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Adobe Employee ,
Sep 16, 2024 Sep 16, 2024

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Hi there,

 

We are checking on this and will update you once we have a resolution for this.

 

Thank you for your patience. 

Regards,

A.N

 

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New Here ,
Sep 16, 2024 Sep 16, 2024

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Hello 

 

Thank you for your response and your interest in my request,

Sincerely

 

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New Here ,
Sep 19, 2024 Sep 19, 2024

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Hello,

 

I allow myself to come back to the news concerning my problem. Another infrastructure passing through the cloud to carry out this kind of updates seems to be also impacted

cordially,

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New Here ,
Oct 07, 2024 Oct 07, 2024

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I am also getting this same error message in SCCM for Adobe updates, the current certificate is unblocked and I have re-installed the certificate too

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New Here ,
Dec 02, 2024 Dec 02, 2024

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Hello,

I still have the same problem and no answer to this post. Updates are coming but I can't use scm to deploy them (much to my regret)

 

Best regards,

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