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jamiet71705179
New Participant
August 9, 2017
Answered

Adobe DC Signature wont work

  • August 9, 2017
  • 1 reply
  • 2313 views

So my issue in DC, is the pdf has been signed previsouly, I want to add my signature.  But when I click on fill and sign, it doesn't allow me to sign it.  It shows a blue ribbon at the top saying "All signatures are valid" and the box that says "Sign" is greyed out, I cannot click it.  My desire, is to sign the document.

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Correct answer chandrimad39227671

Hi jamiet71705179,

Thank you for reporting the issue.

You may not be having any more signature fields in the document that are left to sign.The blue ribbon at the top just tells you that the signatures present in the document are valid.

If you still want to place a digital signature on the document outside any signature field, please go to Certificates Tool --Digitally Sign -- Place your signature with any digital id.

Thanks and regards,

1 reply

chandrimad39227671Correct answer
New Participant
August 10, 2017

Hi jamiet71705179,

Thank you for reporting the issue.

You may not be having any more signature fields in the document that are left to sign.The blue ribbon at the top just tells you that the signatures present in the document are valid.

If you still want to place a digital signature on the document outside any signature field, please go to Certificates Tool --Digitally Sign -- Place your signature with any digital id.

Thanks and regards,