Adobe Freezes Consistently

Forum|Forum|7 years ago
December 13, 2018
4 replies
617 views

Hi

My Adobe Acrobat Reader DC decided to start freezing every time I try to print, save, or export as other. Before I could do all these things.

Please help.

Eric Finney

freeze

This topic has been closed for replies.

Awesome_Ripple5C80Author

Participant

Sunil2201. The first screen is the same for saving, save as other, or exporting. The second screen is always perpetually white and nothing ever happens.

Sunil_Soni

Adobe Employee

Hi ericf21857712

Can you please share screenshot OR video of the issue facing.

-Regards

Acrobat Team

Awesome_Ripple5C80Author

Participant

The first screen is the same for saving, save as other, or exporting. The second screen is always perpetually white and nothing ever happens. Its been like this for about a month no matter what kind of Pdf is being read or from where. Here is just the most recent.

Awesome_Ripple5C80Author

Participant

Hi graffiti,

I paid for creative cloud and I was able to export pdfs to convert to word files before.

Now anytime I try to save, print, or export, it initiates the action but then the application freezes and I get a blank screen like it is perpetually loading the information.

~graffiti

Legend

Are you sure you're using the free Adobe Acrobat Reader? I ask because it doesn't have an option to "Export>As other."

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