Adobe Rdr CEF has stopped working

Report · Jan 22, 2016

I just downloaded and installed the Acrobat Reader DC to my pc (windows 7). but i am not able to open it. when i am trying to open two dialog box are displaying . one saying adobe Acrobat Reader DC has stopped working and the other dialog box with another message says adobe RdrCEF has stopped working. please help me to fix it

Report · Jan 23, 2016

Hi bijeeshk16117874‌,

Please refer this thread : RDRCEF.EXE application error in Reader DC

Let me know if this works for you.

Regards,

Meenakshi

Report · Jan 23, 2016

Hello Meenakshi,

Thanks for your kindness to replay my query. I cannot find the same problem which i am facing in those link provided in your replay. herein i am attaching the screen shot of C:\Program Files\Adobe\Acrobat Reader DC\Reader\AcroCEF folder. please have a look on it and tell me weather it will help in any way to solve my problem.

Report · Jan 25, 2016

Can you please share a crash dump, when you launch Adobe Reader and you get the above error? You can use the following steps -

Enable saving user mode memory dumps locally using Windows Error Reporting, by creating the following Registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps

Value Name = DumpType

Data type: REG_DWORD

Value Data = 1

Dump files are stored in the default location %LOCALAPPDATA%\CrashDumps. Send it to us at ambooATadobeDOTcom. If it is a zip file, please rename from .zip to .adobe.

More details are present here - https://support.microsoft.com/en-us/kb/931673

Thanks,

-Amboo

Report · Jul 13, 2016

Hi, all -

With our latest release on 12^th July 2016, the issue reported has been addressed.

To get the latest product update, within the product, click on the menu Help --> Check for updates.

For more information about the release, please refer to the Release Notes and the New Feature Summary web links.

Hope this helps in addressing the reported issue. We look forward to the continued feedback.

Regards,

Reetika Ghai

Report · Jan 18, 2020

Kindly reinstal Adobe Rdr CEF