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Adobe Reader can't save dropdown list

New Here ,
Jul 08, 2019 Jul 08, 2019

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Hello,

We are using Adobe Reader DC last version (I've re-downloaded it and checked update).

We are currently working with a document wich doesn't behave like it should : it's dropdown aren't properly saved.
When we change one of this field, everything is saved correctly expect the dropdown.

Of course i've tried this problem with a different computer.

What is even weirder is the fact that, displayed by chrome our result are not shown but displayed by edge it is !

What can we do to resolve this situation ? How should we proceed to save the information, keeping the dropdown mechanics but enabling everyone to see that it is being displayed on adobe reader DC ?

Here's a link to download THE file : WeTransfer

I'm an IT guy, so go technical if you need it.

Thanks in advance

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Community Expert ,
Jul 08, 2019 Jul 08, 2019

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Open, fill, and save the form with Acrobat Reader DC. Don't use a browser.

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New Here ,
Jul 08, 2019 Jul 08, 2019

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As I stated, I know the difference between the brower and Adobe DC, it's in my message.

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Community Expert ,
Jul 08, 2019 Jul 08, 2019

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LATEST

Filled and saved with Acrobat Reader DC:

Adobe Document Cloud

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Community Expert ,
Jul 08, 2019 Jul 08, 2019

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Works fine for me. As mentioned, make sure you're actually opening it in Reader and not some other application.

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New Here ,
Jul 08, 2019 Jul 08, 2019

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Could you upload the file for me ?
What type of software are you using ? Is it Adobe Reader DC update to today ?

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