Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Reader can't save dropdown list

New Here ,
Jul 08, 2019 Jul 08, 2019

Hello,

We are using Adobe Reader DC last version (I've re-downloaded it and checked update).

We are currently working with a document wich doesn't behave like it should : it's dropdown aren't properly saved.
When we change one of this field, everything is saved correctly expect the dropdown.

Of course i've tried this problem with a different computer.

What is even weirder is the fact that, displayed by chrome our result are not shown but displayed by edge it is !

What can we do to resolve this situation ? How should we proceed to save the information, keeping the dropdown mechanics but enabling everyone to see that it is being displayed on adobe reader DC ?

Here's a link to download THE file : WeTransfer

I'm an IT guy, so go technical if you need it.

Thanks in advance

1.2K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 08, 2019 Jul 08, 2019

Open, fill, and save the form with Acrobat Reader DC. Don't use a browser.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 08, 2019 Jul 08, 2019

As I stated, I know the difference between the brower and Adobe DC, it's in my message.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 08, 2019 Jul 08, 2019
LATEST

Filled and saved with Acrobat Reader DC:

Adobe Document Cloud

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 08, 2019 Jul 08, 2019

Works fine for me. As mentioned, make sure you're actually opening it in Reader and not some other application.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 08, 2019 Jul 08, 2019

Could you upload the file for me ?
What type of software are you using ? Is it Adobe Reader DC update to today ?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines