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Adobe Reader cannot open A2 landscape format while all other formats work fine

New Here ,
Feb 21, 2020 Feb 21, 2020

Hi, could you help please? The issue is that it is not possible to open any A2 landscape (horizontal) PDF files in Adobe Reader. A2 portrait (vertical) works fine, all other formats work as well. The most recent Adobe update couldn't fix this problem. Is it a known issue?

TOPICS
General troubleshooting , PDF forms , Print , View PDF
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LEGEND ,
Feb 21, 2020 Feb 21, 2020

What happens? Any message?

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New Here ,
Feb 25, 2020 Feb 25, 2020

Thanks for the response. Yes, there is an error saying that an error has occured while trying to open the file. I've attached a screenshot of it. It's in

German.


beim offnen ist ein problem aufgetreten (2).PNG

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Community Expert ,
Feb 25, 2020 Feb 25, 2020
LATEST

There is a error in the file.

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