Software crashes can be frustrating, but they do happen because of an underlying reason. We have listed out a few reasons and their possible solutions for you to try.
Acrobat DC might crash or display the following error messages while opening a
- Update Acrobat DC to the latest version.
- Launch Acrobat DC, update the product from Help>Check for updates and follow the steps in the Updater window to download and install the latest updates.
If Acrobat DC still crashes intermittently even after updating to the latest version, try the Solution below.
2. Run Repair Acrobat Installation while no other applications are running.
- Close all open applications.
- Open Acrobat.
- Choose Help > Repair Acrobat Installation and follow the onscreen instructions.
- When the repair process is complete, restart your computer.
3. Turn off the protected view.
- In Acrobat, go to Edit > Preferences, and then select Security (Enhanced) from the Categories on the left.
- In the Sandbox Protections panel, select Off for Protected View.
- Click OK, and then restart Acrobat DC.
If you are one of those who don’t like to click too much, then try our video tutorial and article to see if that helps.
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