Skip to main content
Participant
April 29, 2019
Answered

Adobe Reader DC (2018.009.20044) shows weird characters on some PCs

  • April 29, 2019
  • 1 reply
  • 5340 views

Some users in our company have the problem, that PDF files sometimes have weird characters and are unreadable. While on other PCs it works fine with the same document and same Adobe Reader DC version (2018.009.20044).

The user sent me the PDF document and I have the same problem when opening it.

Here is what it looks like on my PC (and various other PCs in the company):

And here that same document on my test PC, where it works normally:

Display settings are the same for both computers:

  • Use local fonts
  • Smooth text: For Laptop / LCD Screen

What could cause this error? Please help.

This topic has been closed for replies.
Correct answer x-com_

Updating to version 2019.010.20099 fixed the problem.

1 reply

x-com_AuthorCorrect answer
Participant
April 30, 2019

Updating to version 2019.010.20099 fixed the problem.