Adobe Reader DC 64 bit truns itself into Adobe DC

Forum|Forum|4 years ago
November 17, 2021
1 reply
1152 views

Hi

On our terminal servers we have installed the latest version of Adobe Reader DC 64 bit. Sometimes it turns itself into a normal Adobe DC which requires the users to login.

Have anyone experienced this and know about a fix?

This topic has been closed for replies.

Amal.

Community Manager

Hi Jan

Hope you are doing well and sorry for the trouble. As described, Adobe Reader DC 64 bit turns itself into Adobe DC

Please go through the help https://helpx.adobe.com/acrobat/kb/about-acrobat-reader-dc-migration-to-64-bit.html and see if that helps.

Regards

Amal

J

Jan21799010yykdAuthor

Participant

Hi

The Scapackagelevel was today changed to 3 instead of 1. However changing it does not resolve it, do I have to reboot?

Amal.

Community Manager

Hi there

We are sorry to keep you waiting. Please try to reboot the computer once and see if that works for you.

Regards

Amal

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