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elresy
Participant
October 15, 2018
Answered

Adobe Reader DC druckt leeres Blatt

  • October 15, 2018
  • 1 reply
  • 697 views

Auf meinem PC waren Adobe Reader 5.0 und Adobe Reader DC installiert. Nachdem ich einmal AR 5.0 gestartet hatte, kommen bei DC nur noch unbedruckte Blätter aus dem Drucker. Danke für Rückmeldungen

This topic has been closed for replies.
Correct answer AnandSri

Hello Elresy,

We're sorry for the trouble you had with Adobe Reader, as you mentioned that you are using Adobe Reader 5.0, Adobe Reader 5 is a very old and out of support and end of life product. For detailed information, you may refer to End of support | Reader 9 and Acrobat 9 (and earlier)

Please install the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution and try printing the PDF files.

once the Adobe Reader is installed, download the latest patch of Adobe Reader 19.008.20074 from help>check for updates.

Reboot the machine once and try printing the PDF files.

You may also refer and try the suggestion from the following Adobe article Troubleshoot PDF printing in Acrobat and Reader

What is the version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

Is it a Mac or Windows machine and what is the version installed?

Let us know how it goes with the latest version and share your findings.

Thanks,

Anand Sri.

1 reply

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
October 15, 2018

Hello Elresy,

We're sorry for the trouble you had with Adobe Reader, as you mentioned that you are using Adobe Reader 5.0, Adobe Reader 5 is a very old and out of support and end of life product. For detailed information, you may refer to End of support | Reader 9 and Acrobat 9 (and earlier)

Please install the latest version of Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution and try printing the PDF files.

once the Adobe Reader is installed, download the latest patch of Adobe Reader 19.008.20074 from help>check for updates.

Reboot the machine once and try printing the PDF files.

You may also refer and try the suggestion from the following Adobe article Troubleshoot PDF printing in Acrobat and Reader

What is the version of Adobe Reader installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC

Is it a Mac or Windows machine and what is the version installed?

Let us know how it goes with the latest version and share your findings.

Thanks,

Anand Sri.

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