Skip to main content
A
Anonymous
February 10, 2017
Question

Adobe Reader DC for mac crashes when I try to print

  • February 10, 2017
  • 1 reply
  • 1412 views

Hi

My Adobe Acrobat Reader DC for mac crashes every time I try to print. Also, the Find command and the Update menu option do not work.

I am running Mac OS Sierra 10.12.3

I have tried uninstalling Acrobat by moving to trash, then reinstalling. The reinstalls are unsuccessful - I get the error "Found a higher version of Adobe Acrobat Reader in the installation location. Installation will terminate".

Any suggestions?

Thanks,

Ian

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    sb116Community Manager
    Community Manager
    February 10, 2017

    Hi Ianj8827788,

    Please refer to the link below and see if it works:

    Can't print PDF files on Mac OS X 10.6 to OS X 10.8

    Also, try opening the file in the Preview and print from there.

    And for the installation issue, try the steps in the link below:

    Reader DC Installation issue on Mac

    Let me know how it goes.

    Thanks,

    Supriya

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices