Adobe Reader DC hangs on no internet connection

[sargentmm]

Please provide a solution to Reader DC hanging when there is no internet. 

Do not suggest Adobe Customisation wizard.  I tried it and wasted an hour of my time.

[sargentmm]

Is Adobe unsupported software?

[Tariq Ahmad]

Hi Sargentmm,

Sorry for the delayed response.

Would you let us know the steps you have already tried? Is this an IT managed machine or your personal home/business computer?

Have you tried repairing Reader, to do that launch Reader>Help>Repair installation. Restart the machine and try again.

Also, try launching Reader with admin rights, check if that helps.

If you already have found a solution which I wish for, as this too late now. Please update this discussion with your finding that may help others.

-Tariq Dar