Skip to main content
C
Ceronix
Participant
December 19, 2016
Answered

Adobe Reader DC Install not working

  • December 19, 2016
  • 2 replies
  • 523 views

Hello everyone,

I am trying to install Adobe Reader on a new computer. When I get to the Step 1 of 3 install page and then click install.

It sends you straight to the www.adobe.com homepage and doesn't install or download anything. And yes I already followed the install problems tips. Not to mention when you click on the download direct it gets to a page and the Download button is grayed out and you can't click it....

Any assistance would be useful.

Thanks

Brian

    This topic has been closed for replies.
    Correct answer sb116

    Hi Brianl49372947,

    Apologies for the issue you are experiencing.

    Its already known to us and we are working on a fix, will keep you updated about the same.

    Appreciate your patience.

    Thanks,

    Supriya

    2 replies

    S
    Community Manager
    sb116Community Manager
    Community Manager
    December 20, 2016

    Hi Brianl49372947,

    It seems to be working well now.

    Request you to try downloading the application again.

    Let me know if you face any issue again.

    Thanks,

    Supriya

    S
    Community Manager
    sb116Community ManagerCorrect answer
    Community Manager
    December 19, 2016

    Hi Brianl49372947,

    Apologies for the issue you are experiencing.

    Its already known to us and we are working on a fix, will keep you updated about the same.

    Appreciate your patience.

    Thanks,

    Supriya

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices