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Adobe Reader DC Install not working

New Here ,
Dec 19, 2016 Dec 19, 2016

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Hello everyone,

I am trying to install Adobe Reader on a new computer. When I get to the Step 1 of 3 install page and then click install.

It sends you straight to the www.adobe.com homepage and doesn't install or download anything. And yes I already followed the install problems tips. Not to mention when you click on the download direct it gets to a page and the Download button is grayed out and you can't click it....

Any assistance would be useful.

Thanks

Brian

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correct answers 1 Correct answer

Adobe Employee , Dec 19, 2016 Dec 19, 2016

Hi Brianl49372947,

Apologies for the issue you are experiencing.

Its already known to us and we are working on a fix, will keep you updated about the same.

Appreciate your patience.

Thanks,

Supriya

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Adobe Employee ,
Dec 19, 2016 Dec 19, 2016

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Hi Brianl49372947,

Apologies for the issue you are experiencing.

Its already known to us and we are working on a fix, will keep you updated about the same.

Appreciate your patience.

Thanks,

Supriya

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Adobe Employee ,
Dec 20, 2016 Dec 20, 2016

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Hi Brianl49372947,

It seems to be working well now.

Request you to try downloading the application again.

Let me know if you face any issue again.

Thanks,

Supriya

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