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Adobe Reader DC Install not working

New Here ,
Dec 19, 2016 Dec 19, 2016

Hello everyone,

I am trying to install Adobe Reader on a new computer. When I get to the Step 1 of 3 install page and then click install.

It sends you straight to the www.adobe.com homepage and doesn't install or download anything. And yes I already followed the install problems tips. Not to mention when you click on the download direct it gets to a page and the Download button is grayed out and you can't click it....

Any assistance would be useful.

Thanks

Brian

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correct answers 1 Correct answer

Adobe Employee , Dec 19, 2016 Dec 19, 2016

Hi Brianl49372947,

Apologies for the issue you are experiencing.

Its already known to us and we are working on a fix, will keep you updated about the same.

Appreciate your patience.

Thanks,

Supriya

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Adobe Employee ,
Dec 19, 2016 Dec 19, 2016

Hi Brianl49372947,

Apologies for the issue you are experiencing.

Its already known to us and we are working on a fix, will keep you updated about the same.

Appreciate your patience.

Thanks,

Supriya

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Adobe Employee ,
Dec 20, 2016 Dec 20, 2016
LATEST

Hi Brianl49372947,

It seems to be working well now.

Request you to try downloading the application again.

Let me know if you face any issue again.

Thanks,

Supriya

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