Participant

Question

Adobe Reader DC Installation fails

Forum|Forum|7 years ago
April 15, 2018
1 reply
736 views

Hallo,

ich kann den Reader nicht mehr Installieren es kommt immer eine fehlermeldung.

Alles schon aus Proiert ohne efolg.

Habe dann mal reader11 ohne Probleme Installiert. Komme ich aber an den Punkt Update wo er dann auf DC Updaten will wird 11 deinstalliert und bei der Installation von DC kommt wider diese Meldung.

Was kann ich da tun ????

This topic has been closed for replies.

Meenakshi Negi

Community Manager

Hi Denniss,

As you are experiencing an issue in installing the application, try the troubleshooting steps mentioned here Troubleshoot Adobe Acrobat Reader installation | Windows

Check how it goes.

If that does not help, try once to run the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs on the machine.

Reboot the machine and then try to install the application from here Adobe - Adobe Acrobat Reader DC Distribution

Check if that works.

Let us know if the issue still persists.

Regards,

Meenakshi

denniss70991935Author

Participant

Hallo,

danke für den Hinweis.

Leider ohne Funktion die Fehlermeldung kommt wieder und es lässt sich somit nicht Installieren.

Meenakshi Negi

Community Manager

Hi Denniss,

Sorry for the delayed response.

Please let us know if you are still experiencing the issue with the installation.

If the issue still persists, please provide the details asked below:

- What is the OS version installed on your machine?

- Did you download the installer file from this link Adobe - Adobe Acrobat Reader DC Distribution?

- What are the troubleshooting steps you have already done?

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

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