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frek17
frek17
New Participant
May 9, 2017
Answered

Adobe Reader DC opens on the wrong screen

  • May 9, 2017
  • 8 replies
  • 118859 views

Dear community,

can you please help me with the following issue?

I use Windows 10 with two screens: one main screen and a second screen. Everytime I open a pdf, Acrobat Reader DC opens the pdf on the second screen, and not on the main screen!

I have no idea how to fix this. I appreciate any kind of helpful hints. Thanks!

Regards,

frek17

    Correct answer Techsourcing.com, Inc

    Just an FYI - I tried MeenakshiNegi steps and it didn't make any difference.  The following however did work for me:

     

    1.  Open Adobe Acrobat

    2.  Move to preferred screen

    3.  With Adobe Acrobat still open, Start Menu, choose Adobe Acrobat (like you're opening for the first time).  "Nothing" appears to happens.

    4.  Close Acrobat, Open Acrobat.

    5.  Sustained success for me.

     

    JMM

    8 replies

    MSRadell
    MSRadell
    New Participant
    November 6, 2023

    I just started having this problem. I'm running Windows 11x64 Pro and my version of reader is: 23.6 20360.0

    I've tried the suggestions elsewhere in this thread and it didn't affect the problem at home. If anyone else have any suggestions?

      S
      Sara25720229caoe
      New Participant
      August 29, 2023

      This is not working for me. Since the latest update - even though I went to previous verison, still opens on the other screen. Why is there not a setting in the software to make this open on the screen you want?

        P
        Peter32816610x8f1
        New Participant
        October 10, 2023

        Try Rob B's solution.  It worked for me.

        R
        Robins Cellars
        New Participant
        October 19, 2023

        Rob B's solution did not work for me.  

        R
        Rob B LCM
        New Participant
        December 2, 2022

        I think it's the issue that's existed since the 1990s / early 2000s and if you move your file to the screen of preference and then hold "shift" and double-click the "A" icon in the upper left-hand corner (while the file is NOT in full screen mode) and close the file, upon reopening it will be in the same spot / monitor and then you can click the middle box to expand the file to take up your screen. If you do that "shift" and double-click the "A" icon once more and then reopen, it should open on the correct screen. You can use the "x" box for close but I have found it more consistently works with the old (like 30+ years old) double-click in the left hand corner to close the file. 

          C
          Celia276629146c5g
          New Participant
          December 21, 2022

          Bless you! This just started happening last week. Before, the fix suggested above worked fine.

            B
            Bruce254473937dcv
            New Participant
            July 29, 2022

            Works...not sure why...but thank you anyway.

            R
            rachel25141376eupk
            Inspiring
            August 8, 2022

            Try this steps-

            Open Adobe Acrobat Reader DC and resize the window.
            Move it to the main screen

            Close it.
            Now open the application again and maximize the window.
            Then close it Again.
            Now check if it opens by default on the main screen.

             

            Regards,

            Rachel Gomez

              A
              ambitious_dancer5EFE
              New Participant
              June 10, 2021

              Thanks, i now know how to do this instead of it working after a frustrating few days of having to drag it from one screen to another everytime i open a pdf.

              P
              PechFuzz
              New Participant
              January 22, 2021

              Meenakshi,

              Thanks!  That worked flawlessly

              Will

              J
              jennifer1969
              New Participant
              December 11, 2019

              i have done this multiple times and it works for a short period of time then no longer opens on my main screen, and forget about any file opening on the correct monitor if i reboot my pc. I am running windows 10 (brand new PC) Acrobat Pro DC

               

              it worked fine on my windows 8.1

              Meenakshi Negi
              Community Manager
              Meenakshi NegiCommunity Manager
              Community Manager
              May 9, 2017

              Hi frek17,

              There is no preference settings to set the default screen to open document.

              To open the application on the main screen, please try the steps provided below:

              • Open Adobe Acrobat Reader DC and resize the window.
              • Move it to the main screen and close it.
              • Now open the application again and maximize the window.
              • Then close it.

              Now check if it opens by default on the main screen.

              Let us know if you need any help.

              Regards,

              Meenakshi

                Techsourcing.com, Inc
                Techsourcing.com, IncCorrect answer
                New Participant
                April 29, 2022

                Just an FYI - I tried MeenakshiNegi steps and it didn't make any difference.  The following however did work for me:

                 

                1.  Open Adobe Acrobat

                2.  Move to preferred screen

                3.  With Adobe Acrobat still open, Start Menu, choose Adobe Acrobat (like you're opening for the first time).  "Nothing" appears to happens.

                4.  Close Acrobat, Open Acrobat.

                5.  Sustained success for me.

                 

                JMM

                  I
                  Iuliu24325999ydhh
                  New Participant
                  May 5, 2022

                  So - opening Adobe and not a file (search Adobe Acrobat from start meniu and open it, not a pdf), moving the window on the preferred screen and closing it worked for me. All pdf opened after that started in the same screen.

                  Thank you Techsourcing.com, Inc

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