Adobe Reader DC pop up window

[davidd27016461]

How do i stop the free tour adobe reader dc pop up every time i open an adobe document. It is very irritating when i have to close it down after opening every time right in the middle of my document. It says take a free tour and i have done that hoping that would stop it but no change. I pay for the annual adobe PDF pack so you would think that might eliminate it. There has to be a place to deactivate it in settings or something

[AkanchhaS · Accepted solution]

Hi Davidd, 

We apologize for the delay in response to your query on time.

Have you installed the latest update of Adobe Reader? Or still experiencing this "Start Tour" message everytime you open a PDF document?

Please install the latest patch through the link: DC Release Notes — Release Notes for Acrobat DC Products 

If the error message still appears, then you may change the following change in registry settings-

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\FTEDialog]

"iFTEVersion"=dword:0000000a

"iLastCardShown"=dword:00000000"

Regards,

Akanchha