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sungpillh14280907
Participant
November 16, 2018
Answered

Adobe Reader DC version not current from Enterprise

  • November 16, 2018
  • 1 reply
  • 1041 views

I downloaded Adobe Reader DC offline installer from Enterprise distribution, the version still shows the last month one which had bug (crashing after 15 seconds).

File Version 19.8.20071.41678

Product Version 19.8.20071.303822

Any idea how to get new version?? The current version of my Adobe Reader DC from my desktop shows 2019.008.20081

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Sungpillh,

    We're sorry for the trouble you had, the options updates containing fix are not available as an offline installer. You may download the base version 19.008.20071 from the URL Adobe - Adobe Acrobat Reader DC Distribution

    Then you can download and install the latest patch from DC Release Notes — Release Notes for Acrobat DC Products

    You can also use the following URL to download and install the latest version ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/

    Feel free to update this discussion for any further assistance.

    Thanks,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    November 16, 2018

    Hello Sungpillh,

    We're sorry for the trouble you had, the options updates containing fix are not available as an offline installer. You may download the base version 19.008.20071 from the URL Adobe - Adobe Acrobat Reader DC Distribution

    Then you can download and install the latest patch from DC Release Notes — Release Notes for Acrobat DC Products

    You can also use the following URL to download and install the latest version ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/

    Feel free to update this discussion for any further assistance.

    Thanks,

    Anand Sri.

    sungpillh14280907
    Participant
    November 16, 2018

    Is the one dated 11/12/2018 posted in ftp://ftp.adobe.com/pub/adobe/reader/win/AcrobatDC/ base version or patch after 20071 base version?

    Again, I cannot push 20071 base version which had issue, needs to have single installer to bring up to 20081.

    AnandSri
    Legend
    November 16, 2018

    You can download the version 20081 from the FTP link. Offline installer is pushed using a deployment tool. You can use Adobe Customization Wizard to create a package and deploy it. Adobe Customization Wizard

    Let us know if you experience any issue.

    Thanks,

    Anand Sri.