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benjaminh61847603
Participant
February 17, 2023
Question

Adobe Reader defaulting to printer properties

  • February 17, 2023
  • 1 reply
  • 1368 views

Hi, Abode PDF Reader is using the printer properties (DS.jpg) instead of printer preferences (SS.jpg). I have been unable to find where I can change the properties setting. So far, it's only Adobe PDF Reader I'm having this issue with. I'm using Windows 11 on a Dell Optiplex and a Brother MFC-J4440DW printer. Any help is greatly appreciated.

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    February 28, 2023

    Hi @benjaminh61847603 

     

    Thanks for reaching out.

    Look for the following settings on the Print dialog box.

    Open Reader>open file>Print>on Print dialog> Uncheck "Print on both sides of the paper">ok

    Hope this helps.

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

     

    Thanks,

    Akanchha 

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    benjaminh61847603Author
    Participant
    March 4, 2023
    Hi Akanchha

    Thanks for the reply. Unfortunately, when changing the settings in Adobe or
    on my printer software, it still prints double-sided. It appears Adobe
    Reader is ignoring the printer preferences. I've tested it further and it's
    only occurring on one document. This is a template I need to complete
    regularly. Is it possible this template has settings which will override
    the users' printer setup? I've attached it for your reference.

    Kind regards

    Ben
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